mHelpDesk

Field Service Automation Software Made Easy

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ORGANIZE YOUR POOL CLEANING BUSINESS

Welcome to mHelpDesk

The #1 Software for Pool Professionals.

Over 2 million jobs completed with less effort in mHelpDesk.

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WHAT DOES MHELPDESK DO?

Improve Operational Efficiency

Automates your customer contact, scheduling, billing, and everything in between.

Scheduling

Scheduling

Easily schedule and assign jobs while having complete visibility over everyone’s schedules.

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Recurring Jobs and Invoices

Recurring Jobs and Invoices

Set up recurring jobs and invoices for your regular customers in one easy step.

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Online Booking

Online Booking

Allow customers to readily schedule pool service requests directly on your website.

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SMS (Text Messaging & Automation)

SMS (Text Messaging & Automation)

Set up personalized, automated text message and email reminders to notify customers and employees of appointment times.

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GPS & Time Tracking

GPS & Time Tracking

Dispatch the right pool service team, plan optimal routes and manage staff through our time tracker feature.

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Customer Payments

Customer Payments

Capture signatures and take customer payments on the spot without carrying any special equipment.

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Who Uses mHelpDesk?

What Are Customers Saying?

Since joining, our business has been steadily growing. mHelpDesk is probably the best tool we have for our field service!

Michelle Butler

 

ERICA M. (CASTLE ROCK, CO)

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Why Choose mHelpDesk?

Easiest Onboarding Experience

Easy To Setup. Easy To Learn. So Easy To Use.

Personalized Onboarding

Our pre-launch review process, dedicated attention to you, and personal trainers ensure that you realize the benefits faster.

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Best Practices

You don’t need to start from scratch with mHelpDesk. We’ll share all the best practices used by our most successful customers.

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Data Migration

To help make your transition as smooth as possible, we’ll help you convert your old data into mHelpDesk.

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Not Just Any Pool Service Software Company

The most popular field service automation software.

PROVEN RESULTS

$1,124,966,800

Billion Dollars worth of jobs completed in mHelpDesk

2,789,131

Jobs completed more efficiently in mHelpDesk

MORE

5 Star customer reviews than our competitors combined!

What About Customer Support?

Superior Customer Support

Toll-Free Phone

Our customer happiness team is available by phone Monday-Friday 9am-8pm EST for technical phone support.

Live Chat

Our experienced live chat team is available to provide immediate, interactive answers and support.

Success Coaches

Work 1-on-1 with your personal success coach to guide you through our onboarding, and hold your hand every step of the way.

Extensive Community

Learn from one of the largest community of users. Our online forum makes it easy to discuss how to use the software to get real benefits.

Video Library

Access our extensive library of training videos to learn about features and best practices. New videos are being added weekly to keep you current.

Live Webinars

We offer daily live webinars online to introduce our newest customers to the basics of mHelpDesk. Ask questions and learn with your peers.

How Do I Get Started?

TRY IT NOW RISK FREE

Try it FREE Live Demo

Want to learn more? Check out our top features

mHelpDesk Resources

Pool Service: Milking the Off-Season

Pool service is a particularly-seasonal field, so it’s necessary to be as competitive as possible the rest of the year round. Some pool service owners have secondary businesses to run in the winter, but not everyone has that luxury. The best thing to do to keep everything in the black all year long is to offer your customers important services for as much of the year as possible. Here are some of the ways you can do that, from pool service companies all over the U.S.

Read More

Frequently Asked Questions

What is Pool Service software?

Organizing and growing your Pool business can be tough when you’re managing your team, trying to impress customers and working on winning new business. mHelpDesk is an easy-to-use mobile office manager chosen by Pool businesses for its hassle-free scheduling, seamless communication with customers and employees, routing feature and much more. Sign up for a free trial today.

How does Pool Service software help to grow my business?

mHelpDesk packs the best field service management tools into one easy-to-use and affordable Pool Service software solution. Save time by giving customers the option to book appointments online where they can select a service, check your available dates and times, and automatically schedule an appointment with you. Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.

Does mHelpDesk Pool Service software integrate with QuickBooks?

mHelpDesk is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using mHelpDesk. Let QuickBooks handle your accounting and let mHelpDesk handle your field service management for a complete 360 degree solution.

Does mHelpDesk’s Pool Service software have a mobile app?

Available for both iOS and Android, the mHelpDesk mobile app lets your team take all of the best parts of mHelpDesk on the go. Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.

Can I set up recurring Pool Service jobs with reminders?

Our easy-to-use mHelpDesk Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. mHelpDesk takes the pain out of recurring jobs.

Is the mHelpDesk mobile app easy to use?

mHelpDesk offers a personalized onboarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software. Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using mHelpDesk.

mHelpDesk

3040 Williams Dr.
Suite 550
Fairfax, VA 22031

  • 888.558.6275
mHelpDesk

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