Scheduling customer appointments by phone can be slow and error-prone. You place the caller on hold, check everyone’s calendar, and then go back and forth until you find something that works.
With mHelpDesk, you can give the customer the option to book appointments online. They can select a service, check your available dates and times, and automatically schedule an appointment with you.
Highlights of using mHelpDesk’s Online Booking
- Increase online bookings
- Can be added to any existing website
- Customizable design and confirmation
- Check availability in real time
- Automated appointment reminders
Provide extra convenience to customers
The ability to book an appointment directly from your website provides your customers with another, convenient option when they’re unable to call or email.
Customized to match your branding
Our widget is customizable so that it looks like it belongs on your website. In addition, our confirmation page and emails can be edited to match your company’s branding.
Allow for double booking
If you decide you’d like to let customers book appointments for times your staff isn’t available and then reschedule them to a better time, that option is available.
Directly convert into jobs
Online bookings require no extra paperwork from you or your team–once the customer books the appointment, it’s automatically converted into a job in mHelpDesk.
Take Your Field Service Company to the Next Level with mHelpDesk
See all of mHelpDesk’s Features
Generate More Leads | End-to-End Job Management | Mobile Access | Customer Tools | Billing and Payments | Reporting | Integrations