THE TOOLS YOU NEED,
RIGHT AT YOUR FINGERTIPS

mHelpDesk frees you from doing things manually so you can focus on running your business. Learn more about our features that power our customers’ success.

Features

 

Field Service CRM

Win more jobs in less time when you track leads from click to payment with mHelpDesk.

Scheduling

Our robust, built-in scheduling feature makes it easy to schedule and communicate with your employees, saving you time and sparing you headaches.

Quote Management

Create professional looking quotes from any device.

Work Order Management

Our work order management features allow dispatchers and others to create and manage jobs effectively. You can easily issue a work order from the office or the field, and they can be viewed across your entire team for full transparency.

Contact Management

Our contact management tool helps you manage your customer contacts, staff, and teams. By utilizing our robust contact data, you can make the most of every interaction.

Billing and Invoicing 

mHelpDesk makes billing and invoicing easy, so you can get paid faster. You can also schedule your billing system to send invoices automatically, individually, or in batches.

Automation

Your day should be spent building your business and strengthening your team, not doing and redoing your staff schedules. Streamline your core business processes with our automation tools.

SMS (text alerts)

Directly communicate with customers with a simple text message. Our SMS (text message) feature makes communication simple, quick, and global.

Dispatch and Routing

Our routing feature is much more than an online map. You can assign employees to jobs and plan your daily route to increase worker efficiency.

Equipment Tracking

Servicing equipment is a breeze with mHelpDesk. You can easily track your customers’ equipment and the dates of service.

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