Managing your employees has never been easier. mHelpDesk’s computer service software allows you to create schedules that can be easily tracked and rearranged. The calendar is even fully compatible with Google Calendar to complement or help you transition from your current tools. mHelpDesk also features billable hour tracking, so you can see where all of your employees are focusing their efforts. All updates to work orders are in real time, and your techs in the field can receive updates on a range of different devices.
With the power of mHelpDesk, you can track computer service orders quickly and easily. From one screen, you can scroll through all of your active orders, arranging them however you like. You can quickly scan for information such as order details, status, customer contact info and more. You can also easily file estimates and invoices for each order. Best of all, mHelpDesk eliminates the need for paperwork. All of your documents are digital and protected.
mHelpDesk makes it very easy to manage your relationships with your customers and their assets. Our computer services software preserves information about your customers to make long-term relationships simple to maintain. Customers can even submit signatures through mHelpDesk as long as your techs in the field are using a touch-screen device. You can also use mHelpDesk to track customer devices and gadgets to minimize any risk of mix up.
Don’t just take our word on it - check out some real-life examples of how businesses have thrived using mHelpDesk
Lance Jehn at Encompass – “We absolutely love mHelpDesk. It has sped up our billing cycle from 45 days to virtually instantaneous.”
David Waldy at Computer Paramedics – “mHelpDesk has created a one-stop-shop for our business to efficiently and effectively handle every customer.”
Our Customer Success team will help you get started with mHelpDesk’s software, and is committed to helping your business succeed. In addition, mHelpDesk has the following learning resources to help you master mHelpDesk:
mHelpDesk Gives you complete visability over who’s working on what and what’s getting done. Nothing slips through the cracks with our software. Setup takes less than 60 seconds. Just fill out the signup form and we’ll send you everything you need to get started.