Have you ever had trouble keeping track of your business billing and invoicing? Mhelpdesk is here to help. Mhelpdesk is a fully-featured service management software with many functions that can help you manage orders, create schedules and dispatch employees. Of course, it wouldn’t be a proper service management software without the features you need to improve your cashflow. It can streamline the way you manage your billing and invoicing.
Mike Meekins at Comtura Networks – "Mhelpdesk was the first product that we found that was both affordable and met all our needs."
Nick May at Walls By Design – "All I know is that I'm not having to double entry everything. Everything is one place. It's been great."
Richard Barteck at Ottawa PC Repair – "I can go home at night and if I forget something at the office, I can jump online and BOOM-everything is right there."
With Mhelpdesk, tracking employee hours is a simple matter. Every order gets it’s own record in our software, and you can find all the information for each order on a single screen. This information naturally includes the time that your employees have billed to each hour. New hours can be started or paused from within the Mhelpdesk interface, and accessible to your team so you can see what your employees are working on at any given time.
Mhelpdesk allows for the rapid creation of estimates and invoices. They can be generated from the information that has already been collected in the order. Both documents are easy to create with the Mhelpdesk software, and they are interactive. Customers can use mobile devices carried by your field techs to review estimates and invoices, and even use their fingers to sign off on any work to be performed. Mhelpdesk preserves all of these documents so you never have to worry about losing them.
If you’ve ever stressed about your cash flow, you’ll be pleased to know that Mhelpdesk can help you get paid faster. In fact, your customers can choose to pay your field techs the minute the job is done. With compatible android and apple devices, Mhelpdesk provides payment processing. All your field tech has to do is bring up the invoice on a mobile device and ask the customer to fill in their information.
I went from being a scattered tornado of lost papers and post-it notes (and never-collected invoices) to a sensible and organized system that is 1000% more sane and dignified than my old system ever was.Angela Henderson at Built By Mom
Before using Mhelpdesk, our service technicians would have to call into the main office and have our office manager look up the information on the computer. Naturally this wasted time. Now that we have Mhelpdesk, all of our customer information is available 24/7 and easily accessible through a computer, iPad, or iPhone.Ernie Tretola at ADE Heating And Cooling
Get complete visibility over your staff, service tickets, scheduling, and billing. Quickly check the status of both staff & customers using your favorite device.
Create forms based on your type of work and business rules. Mhelpdesk offers over 20 customizable options to create your dream solution.
Equip your techs with a mobile device and let Mhelpdesk keep them connected to the home office. Managers get real-time updates to speed up billing.