mHelpDesk

Field Service Automation Software Made Easy

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The #1 Carpet Cleaning Service Software

Welcome to mHelpDesk

The #1 Software for Carpet Cleaning businesses.

Managing a carpet cleaning business can be daunting without the right tools to help you streamline and automate service requests, customer and staff communication, billing and so on. With mHelpDesk, a robust, easy-to-use, mobile office manager, carpet cleaning professionals and businesses are impressed at not only how much time and money they’re able to save, but how they’re able to service their customers better.

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WHAT DOES MHELPDESK DO?

Improve Operational Efficiency

Carpet cleaning software programs that automate your customer contact, scheduling, billing, and everything in between.

Scheduling

Scheduling

Whether your team is big or small, easily schedule and assign jobs while having complete visibility over everyone’s schedules.

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GPS & Time Tracking

GPS & Time Tracking

Get complete visibility over crew schedules. Quickly schedule and assign jobs. Crews get automated assignment notifications.

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Email-To-Ticket Management

Email-To-Ticket Management

Accept service requests faster with email to ticket feature that converts incoming emails into tickets.

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Online Request Form

Online Request Form

Allow customers to readily fill out service requests directly on your website.

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Billing & Customer Payments

Billing & Customer Payments

Generate professional-looking invoices, capture signatures and process customer payments on the spot.

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Text + Automation

Text + Automation

Notify workers of new jobs and keep customers informed with SMS text message alerts.

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Who Uses mHelpDesk?

What Are Customers Saying?

The most affordable service software that actually meets our needs.

Mike Meekins, Owner

 

Julie F. (Hemet, CA)

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Why Choose mHelpDesk?

Easiest Onboarding Experience

Easy To Setup. Easy To Learn. So Easy To Use.

Personalized Onboarding

Our pre-launch review process, dedicated attention to you, and personal trainers ensure that you realize the benefits faster.

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Best Practices

You don’t need to start from scratch with mHelpDesk. We’ll share all the best practices used by our most successful customers.

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Data Migration

To help make your transition as smooth as possible, we’ll help you convert your old data into mHelpDesk.

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Not Just Any Carpet Cleaning Business Software Company

The most popular field service automation software.

PROVEN RESULTS

$1,124,966,800

Billion Dollars worth of jobs completed in mHelpDesk

2,789,131

Jobs completed more efficiently in mHelpDesk

MORE

5 Star customer reviews than our competitors combined!

What About Customer Support?

Superior Customer Support

Toll-Free Phone

Our customer happiness team is available by phone Monday-Friday 9am-8pm EST for technical phone support.

Live Chat

Our experienced live chat team is available to provide immediate, interactive answers and support.

Success Coaches

Work 1-on-1 with your personal success coach to guide you through our onboarding, and hold your hand every step of the way.

Extensive Community

Learn from one of the largest community of users. Our online forum makes it easy to discuss how to use the software to get real benefits.

Video Library

Access our extensive library of training videos to learn about features and best practices. New videos are being added weekly to keep you current.

Live Webinars

We offer daily live webinars online to introduce our newest customers to the basics of mHelpDesk. Ask questions and learn with your peers.

How Do I Get Started?

TRY IT NOW RISK FREE

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Want to learn more? Check out our top features

mHelpDesk Resources

5 Carpet Cleaning Websites: Learn How to Sweep Your Competition Under the Rug

Your website says a lot about your business and brand. A well-designed website is sometimes the difference between whether a customer stays on your site or leaves. 38% of people will stop engaging with a website if the content/layout is unattractive, but it goes beyond design. Websites must offer the types of information that customers are looking for.

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Apps for Carpet Cleaning Companies: Top 8 We Love

When you start your own carpet cleaning business, there are more than a few things you have to consider. An issue that you may not have thought about is how to make your job easier. One of the best, most modern options you have is to use the right app. The good news is, there are a few apps that can make the life of a carpet cleaner easier. Keep reading to learn more about these apps.

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Carpet Cleaning Marketing Tips to Grow Your Business

Scaling your business doesn’t have to be rocket science. It doesn’t have to cost you an arm and a leg either. The adage of working smarter, not harder is applicable to marketing your business as well; whether you’re trying to attract existing customers or get referrals from happy ones. Applying a sound marketing mix is also important to ensure that you cover how different individuals consume information whether by digital or traditional advertising.

Read More

Frequently Asked Questions

What is Carpet Cleaning Business software?

Carpet Cleaning Business software helps you organize, manage, and run your business in the office and in the field. Manage end-to-end activities for your Carpet Cleaning business, including scheduling, dispatch, invoicing, billing, and much more. Sign up for a free trial today.

How does Carpet Cleaning Business software help to grow my business?

mHelpDesk packs the best field service management tools into one easy-to-use and affordable Carpet Cleaning Business software solution. Save time by giving customers the option to book appointments online where they can select a service, check your available dates and times, and automatically schedule an appointment with you. Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.

Does mHelpDesk Carpet Cleaning Business software integrate with QuickBooks?

mHelpDesk is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using mHelpDesk. Let QuickBooks handle your accounting and let mHelpDesk handle your field service management for a complete 360 degree solution.

Does mHelpDesk’s Carpet Cleaning Business software have a mobile app?

Available for both iOS and Android, the mHelpDesk mobile app lets your team take all of the best parts of mHelpDesk on the go. Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.

Can I set up recurring Carpet Cleaning Business jobs with reminders?

Our easy-to-use mHelpDesk Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. mHelpDesk takes the pain out of recurring jobs.

Is the mHelpDesk mobile app easy to use?

mHelpDesk offers a personalized onboarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software. Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using mHelpDesk.

mHelpDesk

3040 Williams Dr.
Suite 550
Fairfax, VA 22031

  • 888.558.6275
mHelpDesk

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