“You are out of business if you don’t have a prospect.” – Zig Ziglar Every field service business owner recognizes the importance of new leads. Although not all leads will translate to sales, without them, you’ve got zilch: no sales, no revenue, no profit. Strategic business owners also know that relying on one source for leads […]
3 Stats That Reveal How You Can Improve Day-to-Day Work for Your Field Service Technicians
“Everyone talks about building a relationship with your customer. I think you build one with your employees first.” – Angela Ahrendts Many field service studies focus on the challenges of field service management projects as it relates to customer satisfaction and reiterate the large opportunity businesses have to improve how they interact and serve customers. While […]