mHelpDesk

Field Service Automation Software Made Easy

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HVAC Business Software

Welcome to mHelpDesk

Field Service Automation Software for HVAC businesses

Easily integrate your HVAC operation from the field to your office using mHelpDesk’s web and mobile app. Estimate, invoice, schedule, dispatch, bill, and much more.

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WHAT DOES MHELPDESK DO?

Improve Operational Efficiency

Automates your customer contact, scheduling, billing, and everything in between.

Contact Management

Contact Management

Organize your HVAC business customers contact info into a virtual file cabinet. Your contacts, active jobs, service and billing history are at your finger-tips.

Schedule and Dispatch

HVAC Schedule & Dispatch

Get complete visibility over crew schedules. Quickly schedule and assign jobs. Crews get automated assignment notifications with our HVAC dispatch software.

Work History

Work History

Quickly view the service history for all your customers, recurring jobs, and HVAC units. Everything is organized neatly and easy to find.

HVAC Work Orders

HVAC Work Orders

Switching to mHelpDesk is easy. Digitize your existing HVAC forms so your staff can continue using them in mHelpDesk.

Track HVAC Units

Track HVAC Units

Easily keep track of the details related to all the HVAC units you work on. Access its service history on the go and much more.

Billing and Invoicing

Billing & Invoicing

Eliminate double-data entry, wasted-time, and errors when you invoice and bill through mHelpDesk. Integrates with QuickBooks.

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Who Uses mHelpDesk?

What Are Customers Saying?

We have a medium sized-but growing HVAC/Refrigeration Company and as we added technicians calls were getting lost and jobs were not getting billed. We had stickies for reminders and it was out of control. I was the one who had to remember everything and things were falling through the cracks. We have tried other programs but nothing did what we needed. Then we tried mHelpDesk. What a difference! It was night and day. I’m able to stay up on quotes, billing and the technicians progress. It helps me hold them accountable. Overall this has been one of the best things we have done for our company.

Julie F. (Hemet, CA)

Capterra 5 Star Rating
TrustPilot 5 Star Rating
Software Advice #1 Reviewed Field Service Software
QuickBooks 5 Star Rating
See more success stories »

Why Choose mHelpDesk?

Easiest Onboarding Experience with Superior Customer Support

Easy To Setup. Easy To Learn. So Easy To Use.

Personalized Onboarding

Our pre-launch review process, dedicated attention to you, and personal trainers ensure that you realize the benefits faster.

Best Practices

You don’t need to start from scratch with mHelpDesk. We’ll share all the best practices used by our most successful customers.

Data Migration

To help make your transition as smooth as possible, we’ll help you convert your old data into mHelpDesk.

Learn More

How Do I Get Started with mHelpDesk’s field service management software for HVAC contractors?

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Try it FREE Live Demo

Want to learn more? Check out our top features

HVAC Resources to Improve Your Business

5 Top HVAC Websites —Models for Success!

Creating great HVAC websites can seem daunting to someone who hasn’t done it before, but luckily there are some great examples out there to lead the way and provide ideas. We’ve tracked down some of the best HVAC websites online, just for you. We’ll explain how you can model your own HVAC website around their success.

HVAC Apps – 10 Top-Rated Ones That We Love

There’s a plenty of HVAC apps to choose from, but not all are created equal, so we scoured the iTunes and Google Play store for the top-rated apps you should check out. Here are our favorites.

Top 7 HVAC Resources Every Pro Should Know

As an HVAC professional, it’s important to stay up to date on the latest trends and news in the HVAC industry. The following websites have been selected as the Top 7 HVAC Resources for HVAC pros today.

HVAC Tips and Tricks: How to Deal with Unhappy Customers

Just because unhappy customers are fairly common, though, doesn’t mean your employees should just brush them aside. With the right care and attention, your team can turn those unfortunate run-ins into extremely satisfying customer experiences.

9 Incredible Statistics That Prove HVAC Businesses Need to Text Their Customers More

If you’re not already texting your customers, you could be doing yourself (and your customers) a disservice. Running an HVAC business can be chaotic at times, which is why thousands of businesses across the country are utilizing HVAC software to help them manage all of the moving parts.

Frequently Asked Questions

What is HVAC software?

HVAC software helps you organize, manage, and run your business in the office and in the field. Manage end-to-end activities for your HVAC business, including scheduling, dispatch, invoicing, billing, and much more. Sign up for a free trial today.

How does HVAC software help to grow my business?

mHelpDesk packs the best field service management tools into one easy-to-use and affordable HVAC software solution. Save time by giving customers the option to book appointments online where they can select a service, check your available dates and times, and automatically schedule an appointment with you. Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.

Does mHelpDesk HVAC software integrate with QuickBooks?

mHelpDesk is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using mHelpDesk. Let QuickBooks handle your accounting and let mHelpDesk handle your field service management for a complete 360 degree solution.

Does mHelpDesk’s HVAC software have a mobile app?

Available for both iOS and Android, the mHelpDesk mobile app lets your team take all of the best parts of mHelpDesk on the go. Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.

Can I set up recurring HVAC jobs with reminders?

Our easy-to-use mHelpDesk Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. mHelpDesk takes the pain out of recurring jobs.

Is the mHelpDesk mobile app easy to use?

mHelpDesk offers a personalized onboarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software. Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using mHelpDesk.

mHelpDesk

3040 Williams Dr.
Suite 550
Fairfax, VA 22031

  • 888.558.6275
mHelpDesk

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