Welcome to mHelpDesk
Field Service Automation Software for HVAC businesses
Easily integrate your HVAC operation from the field to your office using mHelpDesk’s web and mobile app. Estimate, invoice, schedule, dispatch, bill, and much more.
WHAT DOES MHELPDESK DO?
Improve Operational Efficiency
Automates your customer contact, scheduling, billing, and everything in between.
Contact Management
Organize your HVAC business customers contact info into a virtual file cabinet. Your contacts, active jobs, service and billing history are at your finger-tips.
HVAC Schedule & Dispatch
Get complete visibility over crew schedules. Quickly schedule and assign jobs. Crews get automated assignment notifications with our HVAC dispatch software.
Work History
Quickly view the service history for all your customers, recurring jobs, and HVAC units. Everything is organized neatly and easy to find.
HVAC Work Orders
Switching to mHelpDesk is easy. Digitize your existing HVAC forms so your staff can continue using them in mHelpDesk.
Track HVAC Units
Easily keep track of the details related to all the HVAC units you work on. Access its service history on the go and much more.
Billing & Invoicing
Eliminate double-data entry, wasted-time, and errors when you invoice and bill through mHelpDesk. Integrates with QuickBooks.
Who Uses mHelpDesk?
What Are Customers Saying?
Julie F. (Hemet, CA)
See more success stories »Why Choose mHelpDesk?
Easiest Onboarding Experience with Superior Customer Support
Easy To Setup. Easy To Learn. So Easy To Use.
Personalized Onboarding
Our pre-launch review process, dedicated attention to you, and personal trainers ensure that you realize the benefits faster.
Best Practices
You don’t need to start from scratch with mHelpDesk. We’ll share all the best practices used by our most successful customers.
Data Migration
To help make your transition as smooth as possible, we’ll help you convert your old data into mHelpDesk.
How Do I Get Started with mHelpDesk’s field service management software for HVAC contractors?
HVAC Resources to Improve Your Business
5 Top HVAC Websites —Models for Success!
Creating great HVAC websites can seem daunting to someone who hasn’t done it before, but luckily there are some great examples out there to lead the way and provide ideas. We’ve tracked down some of the best HVAC websites online, just for you. We’ll explain how you can model your own HVAC website around their success.
HVAC Apps – 10 Top-Rated Ones That We Love
There’s a plenty of HVAC apps to choose from, but not all are created equal, so we scoured the iTunes and Google Play store for the top-rated apps you should check out. Here are our favorites.
Top 7 HVAC Resources Every Pro Should Know
As an HVAC professional, it’s important to stay up to date on the latest trends and news in the HVAC industry. The following websites have been selected as the Top 7 HVAC Resources for HVAC pros today.
HVAC Tips and Tricks: How to Deal with Unhappy Customers
Just because unhappy customers are fairly common, though, doesn’t mean your employees should just brush them aside. With the right care and attention, your team can turn those unfortunate run-ins into extremely satisfying customer experiences.
9 Incredible Statistics That Prove HVAC Businesses Need to Text Their Customers More
If you’re not already texting your customers, you could be doing yourself (and your customers) a disservice. Running an HVAC business can be chaotic at times, which is why thousands of businesses across the country are utilizing HVAC software to help them manage all of the moving parts.
Frequently Asked Questions
What is HVAC software?
HVAC software helps you organize, manage, and run your business in the office and in the field. Manage end-to-end activities for your HVAC business, including scheduling, dispatch, invoicing, billing, and much more. Sign up for a free trial today.
How does HVAC software help to grow my business?
mHelpDesk packs the best field service management tools into one easy-to-use and affordable HVAC software solution. Save time by giving customers the option to book appointments online where they can select a service, check your available dates and times, and automatically schedule an appointment with you. Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.
Does mHelpDesk HVAC software integrate with QuickBooks?
mHelpDesk is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using mHelpDesk. Let QuickBooks handle your accounting and let mHelpDesk handle your field service management for a complete 360 degree solution.
Does mHelpDesk’s HVAC software have a mobile app?
Available for both iOS and Android, the mHelpDesk mobile app lets your team take all of the best parts of mHelpDesk on the go. Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.
Can I set up recurring HVAC jobs with reminders?
Our easy-to-use mHelpDesk Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. mHelpDesk takes the pain out of recurring jobs.
Is the mHelpDesk mobile app easy to use?
mHelpDesk offers a personalized onboarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software. Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using mHelpDesk.