Losing internet connectivity is a real risk when working out in the field. Most field service programs stop working when internet connection goes down or the signal is weak. And if you’re using one of those programs that means your team is no longer productive.
Your business can stay productive even when there’s no internet access or cell signal. You’ll have the peace of mind that you’ve got access to everything you need to get the job done. mHelpDesk’s innovative offline mode feature allows you to continue working, even if your internet goes down. When you are back in an area with a connection, all your data is synced back to the cloud automatically.
Zero downtime. Stay productive.
Our mobile apps work with or without an Internet connection. Unlike other systems that go down when the Internet goes down, you’ll never be completely dead in the water with mHelpDesk.
Reduce data loss
If you serve customers in rural areas or work in basements, you know that getting a consistent wifi or cell connection can be difficult. With our offline mode, your team will still have access to all the job information they need.
On-demand and background sync
Our app will search for a wifi signal and will automatically sync all updates to your account as soon as one is available, keeping everyone on the same page.