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An easier way to dispatch jobsField techs can receive updated job details and reminders on their mobile device, then add notes, photos and parts information while on site. They will even be able to do this while in a basement or in areas without a signal with our “offline mode”.
Quickly send field data back to HQYour field techs can use our mobile app to collect all the important data points out in the field. Once collected, that data is sent back to your office in real-time where office staff can begin taking action immediately. No more waiting for field techs to drive back to the office to get things done.
Simplify invoices and paymentOnce the job has been completed out in the field, with a couple of clicks you can easily convert it into an accurate and professional invoice. Then get it signed right away on the tech’s device, and take payment via cash, check, credit card or ACH, right on site.
Common ProblemManaging jobs is difficult. Knowing what needs to be done, when it needs to be done, and who is working on it can be a headache. Capturing important notes out in the field can be messy, and the paperwork is creating more work for you at the end of the day.
Our SolutionAt the core of mHelpDesk is one of the most powerful job management systems. Your field workers, dispatchers, schedules, custom forms, and billing systems are all integrated to keep everything neatly organized.
Last Updated By: Rochelle Sanchirico