“You can never go wrong by investing in communities and the human beings in them.” – Pam Moore The benefits of social media goes without saying, but the time and effort involved with social media keeps some field service businesses from investing in social media or doing a good job at it. In fact, a recent report […]
Field Service Study Reveals Technicians’ Frustrations
“You feel great if you work faithfully and efficiently.” – Dr. J.P. Chia The Service Council, a leading research and advisory firm, conducted arecent study in which it surveyed over 150 field service technicians to gain insight into their day-to-day lives. In reaching out directly to technicians, from those working for small businesses to those employed by […]
Service Business Marketing, 4 Lessons From Pokemon Go
Service Business Techniques Learned From The Pocket Monsters In less than a week, Pokemon Go has taken over the world. Gamers are leaving their couches, non-athletes are getting exercise (whether it’s intentional or not isn’t the point), and 80s babies are enjoying an overwhelming sense of nostalgia. The little pocket monsters have even invaded the workplace, getting […]
Customer Payment – 6 Helpful Tips When They Don't Pay
“The customer’s perception is your reality.” – Kate Zabriskie According to The National Federation for Independent Business (NFIB), 64 percent of small business owners have unpaid invoices that are over 60 days old. Late payments can make or break a small business, so tackling overdue invoices is imperative. If you have a billing and invoice […]
3 Ways to Succeed at Field Service Software Implementation
“Failing to prepare is preparing to fail.” – Benjamin Franklin This guest post has been provided by Software Advice, an online resource that provides details and reviews of HVAC dispatch and field service management software solutions. Field service companies often realize they need help as they discover that workflow inefficiencies are preventing growth and limiting […]
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