The Mhelpdesk program makes job tracking easy for businesses of all sizes and in all industries. Before now, many businesses were stuck using multiple programs to manage their work tasks. Unfortunately, juggling programs leads to a lot of serious problems including inefficiency, miscommunication and shoddy record keeping.
These are serious problems, but Mhelpdesk is the solution. Mhelpdesk conveniently combines all of the job-tracking features you need into one program. Job tracking is easier than ever before with a simple interface, live updates and unmatched integration with the tools you use already.
The Mhelpdesk program makes job tracking easy for businesses of all sizes and in all industries. Before now, many businesses were stuck using multiple programs to manage their work tasks. Juggling programs leads inefficiency, miscommunication and shoddy record keeping. Let us help.
Mike Meekins at Comtura Networks – "Mhelpdesk was the first product that we found that was both affordable and met all our needs."
Nick May at Walls By Design – "All I know is that I'm not having to double entry everything. Everything is one place. It's been great."
Richard Barteck at Ottawa PC Repair – "I can go home at night and if I forget something at the office, I can jump online and BOOM-everything is right there."
Simple organization is vital to effective job tracking. That’s why we designed Mhelpdesk to be easy for any business to use. Our job tracking functions are organized by tabs, so you can reach any information you want about a given job from a single screen. Anyone on your team who can use a web browser already understands how to use our software. You can keep that whole team in sync with live updates.
Mhelpdesk keeps you updated on the status of every job as it is being done. You’ll know where all of your employees are, what job they are currently completing, and when it is complete. It will always be easy to understand what needs to be done and where your team is needed the most.
Our job tracking features are made even more powerful by the fact that you can integrate the programs that you already rely on to keep your business running. Mhelpdesk is fully compatible with Quickbooks, which allows you to transfer completed jobs straight to your accounting records. Our program also features website integration. Customers can create orders for you with the website widget that automatically show up in your tracked jobs.
I went from being a scattered tornado of lost papers and post-it notes (and never-collected invoices) to a sensible and organized system that is 1000% more sane and dignified than my old system ever was.Angela Henderson at Built By Mom
Before using Mhelpdesk, our service technicians would have to call into the main office and have our office manager look up the information on the computer. Naturally this wasted time. Now that we have Mhelpdesk, all of our customer information is available 24/7 and easily accessible through a computer, iPad, or iPhone.Ernie Tretola at ADE Heating And Cooling
Get complete visibility over your staff, service tickets, scheduling, and billing. Quickly check the status of both staff & customers using your favorite device.
Create forms based on your type of work and business rules. Mhelpdesk offers over 20 customizable options to create your dream solution.
Equip your techs with a mobile device and let Mhelpdesk keep them connected to the home office. Managers get real-time updates to speed up billing.