We just released some minor things for you guys. Here is a list of what’s new: Easier to view customer’s service history First, the Closed checkbox is now checked by default when viewing a customer’s ticket (job/work order) list. This will make it easier to view their service history. At least it’s one less click. [...]

Another minor release for our awesome customers! This time we pushed out some new features that you guys wanted to make life easier. Status Changes + Send Customer Message Combined When you update the status of a ticket, you will also be prompted to add a note to the customer. This is optional so leave [...]

So last week we rolled out a pretty major release. Thanks everyone for helping us get the kinks worked out. This week, we managed to get some minor upgrades added for you guys. New Transaction columns We added the estimate amount, invoice amount, and the invoice balance to the ticket list. You’ll need to enable [...]