Blog

14
May, 2013

2 FOR 2 GIVEAWAY: Free DYMO Printer & ESKY Scanner to 2 Winners

by jennie tai on May 14, 2013

NO PURCHASE NECESSARY TO ENTER OR WIN. Celebrating the launch of Mhelpdesk’s latest “Asset Tagging” feature, we’re giving away a free DYMO 450 Turbo Label Printer AND ESKY Laser Scanner to two lucky winners! How To Enter: Beginning May 14, 2013 through May 23, 2013 at 11:59 PM Enter to win by completing any (or all to [...]
14
May, 2013

Track Customer Assets/Equipment with a Barcode Scanner and Dymo LabelWriter 450 Turbo

by admin on May 14, 2013 0 comments

Mhelpdesk shows you how to quickly and efficiently keep track of your customer’s assets/equipment using a handheld barcode scanner and a Dymo 450 LabelWriter. Perfect for any company that services/fixes things. Turning on Customer Asset/Equipment Tracking Enable Service Item tracking under Admin > Settings > Turn On/Off Features Go to Settings > Customize > Dictionary [...]
6
May, 2013

New Features and Enhancements May 6, 2013

by admin on May 6, 2013 0 comments

Big Update Just Released Hope you had a great weekend! This email contains a list of new features that are designed to help you work faster, smarter, and save more time. We’ve been working very hard these last few days so we hope you like the new changes. Asset Tags/Bar Codes We’ve launched our first [...]
6
May, 2013

New Dispatch View on the Scheduler

by admin on May 6, 2013 0 comments

This new view allows you to view all your tech’s schedules at once. Then you can quickly drag and drop pending  jobs onto them. To take advantage of this super fast scheduling view follow these instructions: Click on Scheduling Click on Assign to toggle views   The top displays a list of pending jobs that have [...]
6
May, 2013

Asset Tags/Bar Codes

by admin on May 6, 2013 0 comments

Asset tags allow you to print out a bar code sticker and stick it on the item you are servicing. Then you can scan this bar code to quickly pull up it’s details. To use this feature: Turn on Service Item Tracking by going to Settings > Admin > Turn On/Off Features > Keep track of [...]
27
Apr, 2013

Quickbooks Help

by admin on April 27, 2013 0 comments

If you’ve reached this page, chances are you just need to get the latest Quickbooks Import tools from us. Please follow these instructions to update your tool now: Login to Mhelpdesk Click the Transactions tab Click the Quickbooks view button on the right Click Send to Quickbooks Click the Dark Blue header to expand the installation instructions [...]
26
Apr, 2013

Canada Quickbooks Desktop and Mhelpdesk Instructions

by admin on April 26, 2013 0 comments

Turn on Multiple Tax Rates in Mhelpdesk Go to Settings > Turn On/Off Features Check the box Enable Multiple Tax Rates Delete your Mhelpdesk sales tax items Go to Settings > Lists > Sales Tax Items Set all sales taxes to inactive Import your Quickbooks Desktop data. Go to Admin > Import from Quickbooks Follow the [...]
29
Mar, 2013

Why do customers love Mhelpdesk?

by admin on March 29, 2013 0 comments

Check out these customer submitted videos!
25
Mar, 2013

Quickbooks Online Beta Intro

by admin on March 25, 2013 0 comments

If you are interested in trying out the new Quickbooks Online Integration, here is an overview on how it works. Downloading Quickbooks Online data into Mhelpdesk Sending Mhelpdesk transactions to Quickbooks Online Instructions First, this is a beta so please report issues to http://mhelpdesk.com/helpdesk Go to https://quickbooks.mhelpdesk.com to try it out
24
Mar, 2013

Tons of new features added March 24, 2013

by admin on March 24, 2013 0 comments

  The Most Ambitious Release Ever! This blog post contains a list of new features that will blow your mind. It’s hard to believe but it’s been 30 days since our last release. This is a MUST read for anyone serious about improving their business ten-fold. New Online Scheduler Picture this. Your customer lands on [...]
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